FAQ
Frequently Asked Questions

Can I register for Campus Rx even if I’m not a college student?

Yes. Although Campus Rx is the name of our service, this benefit is not exclusive to just college students, any individual over the age of 18 can take advantage of our benefit. Click the “Register Now” button anywhere on our site to take you to our pricing.

How much does it cost?

Our plan is $10 per month, $100 per year
Each plan has a $9.95 one-time registration fee.

Do I talk to “real doctors”?

Yes. Campus Rx members only talk to actual doctors who are U.S. board-certified internists, pediatricians, dermatologists, and emergency medicine physicians who are state-licensed to practice medicine in the U.S. and also living in the U.S.
When you request a consult, Campus Rx will connect you with a doctor licensed in your state.

What are some of the common conditions CampusRX treats?

Common conditions include sinus problems, respiratory infection, allergies, STDs, urinary tract infections, cold and flu symptoms and many other non-emergent illnesses.

Can Telehealth handle my emergency situations?

Telehealth is designed to handle non-emergent medical problems. You should NOT use it if you are experiencing a medical emergency.

Can I request a particular doctor?

You cannot request a particular doctor. Campus Rx is designed to support your relationship with your existing doctor. Therefore, it is not a means of establishing an exclusive relationship with one of our doctors. Please know that all Campus Rx doctors are highly qualified and go through rigorous training and credentialing. We have one of the largest physician networks of telehealth providers who are board-certified, state-licensed doctors.

Can I get a prescription?

The best treatment for you will be determined by your treating physician, therefore, not all encounters will result in prescriptions being written. Campus Rx doctors do not issue prescriptions for substances controlled by the DEA (narcotics or stimulants) and/or certain other drugs which may be harmful because of their potential for abuse. These include, but are not limited to, antidepressant and anxiety medications (Prozac, Cymbalta, Xanax), narcotics (Norco – hydrocodone, Percocet – oxycodone), medications for ADD/ADHD (Ritalin, Adderal) and other non-therapeutic drugs (Viagra, Cialis).

How are prescriptions sent to the pharmacy?

Campus Rx does not dispense prescription drugs. If the doctor prescribes medication, it is submitted electronically or by phone to the pharmacy of your choice.

Is my electronic health record kept private?

Health records are kept totally private and we employ robust encryption methods to protect your personal information. You determine who can see the information in your record.

Can I be turned down for a pre-existing condition?

We do not turn patients away because of pre-existing conditions.

Can I use Telehealth outside of the United States?

Telehealth consults are unavailable outside of the United States.

Is Campus Rx health insurance?

No, Campus Rx is not insurance. You do not have to have health insurance to join and use our program.

I’m sick right now, how long after I sign up before I can use it?

Here at Campus RX, we would like for you to feel better as soon as possible, so you will be able to use your benefit soon after registering on our site.

What if I need a doctor’s excuse because I missed class or work?

Campus Rx providers are able to write you a note for missing class or work at their discretion.

How do I cancel my subscription?

You may cancel your membership at any time by sending a request to the following email with ‘Cancel’ in subject line: [email protected]

How long does it usually take for me to talk to a provider after I request one?

The median time to speak with a Telehealth physician is 23 minutes. Usually a provider will call you back much sooner which really makes a big difference when you aren’t feeling well.